We had a serious electrical problem and after calling around for 2 days, we found Brandon. He fit us into his busy schedule when every other place we called could not look at it for 2-3 weeks. We are currently on the road and waiting that long was not an option. After describing the problem, he knew what he needed and ordered the part. We met up the next day and he had it fixed in a couple of hours. Serious RV travelers need more people like him around.